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Happier Patients = Better Imaging

Anxious, uncomfortable patients move more during MRI exams. This results in poor quality diagnostics and aborted scans. [1,2]

Rapport provides a reassuring two way audio and video link between the MRI patient and the technologist, plus a complete patient entertainment system. It's the cost-effective solution to increase patient comfort, reduce stress, and limit the need for sedation:  delivering better patient outcomes at a lower cost to the provider.

See you at ISMRM 2019, booth 817

 If you have any enquiries about Rapport please contact Steven Elliott at rapport@crsltd.com

MRI Comfort, Communication & Entertainment

In today's MR suite, patient comfort is the key to avoid aborted or repeated scans.

Patients undergoing a medical imaging examination are often in a vulnerable state. They come to the exam with little knowledge of what to expect, and lots of apprehension about the procedure. The challenge is to get high quality diagnostics from every scan.

Rapport  MRI communication and entertainment system is a complete, cost-effective solution to increase patient comfort, reduce stress, and limit the need for sedation: it provides a two way audio and video link between the MRI patient and the technologist, plus a complete patient entertainment system:

  • 32" 4K LCD in-room display
  • Wireless patient headset with high quality headphones and microphone
  • Wireless patient remote control
  • Versatile trolley allows the display to be deployed anywhere in the magnet room
  • Touchscreen technologist console

All in a sleek integrated package that makes the MRI experience relaxed for your patient, and efficient for you.


Reduce Anxiety with 2-way Communication

Anxious and claustrophobic patients produce motion artefacts and other unwanted effects; such as increased heart rate, blood pressure and inability to hold their breath for the required time.

Rapport provides two-way audio and visual communication from in-bore to the control room, allowing you to reassure your patient and check their well being throughout the scan. The patient can also see and hear you or their relatives outside, so they don't feel isolated during long sequences.


Promote Relaxation with Audio-Visual Entertainment

Rapport helps patients to forget their surroundings and overcome emotional stress by listening to music or watching videos with our high quality headphones and display.

The images and sound presented to your patient are mirrored in the control room, so you always know exactly what they're experiencing.


Empower your Patient with Wireless Control

Rapport's tactile, ergonomically designed remote control lets your patient can choose how they want to be entertained, and allows them to adjust the volume to their preferred level.

This creates a sense of control and comfort that improves your patient's experience, and helps to put them at ease.


Streamline your Workflow with Rapport

Rapport has been specifically designed to meet the ever-changing needs of the MR environment. The patient screen can be viewed directly anywhere in-room, or via a mirror from in-bore, and the wireless headphones and remote control provide complete flexibility. The system is compatible with 1.5T, 3T and 7T scanners from all major manufacturers.


  • Improve your patients' experience
  • Increase image quality
  • Reduce aborted or repeated sequences
  • Improve operational efficiency


For more information about Rapport  or to schedule a meeting, please contact Steven Elliott at rapport@crsltd.com

* Rapport is not intended for diagnosis or treatment, not yet available for commercial sale.



"Patients undergoing magnetic resonance imaging (MRI) can often experience anxiety during the scanning procedure [1]. In some cases, this anxiety can result in a claustrophobic event, with the scan requiring termination early, or the patient simply refusing to be scanned, with recent literature suggesting this occurs in 12 of 1,000 patients. [2]"

[1] Munn, Z., & Jordan, Z. (2011). The patient experience of high technology medical imaging: a systematic review of the qualitative evidence. JBI Library of Systematic Reviews 9(19), 631–678.
[2] Munn, Z., Moola, S., Lisy, K., Riitano, D., & Murphy, F. (2015). Claustrophobia in magnetic resonance imaging: a systematic review and meta-analysis. Radiography 21(2), e59–e63.